The service advisor was extremely rude, condescending and dismissive. I mentioned that I didn’t think that my car was getting the gas mileage it should, and she basically told me I knew nothing about cars and that there could be nothing wrong with the car that would result in diminished fuel efficiency. When I told that I could name a number of problems that would do just that, she actually said the following to me: “I will got our service manager – maybe he can explain it to you in a way that you will understand”. I dropped my car off at 9:00 AM. At 6:00 PM, I still hadn’t received an update on whether my car was ready. I had to call the salesperson that sold me the car to get an update. He didn’t have one, but he called me the next day Overall, it was an extremely unprofessional and unpleasant experience. I will think twice before I bring my car back here for service (or trade-in).
