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I appreciate someone finally being interested to ask about my experience. Nothing about my last leasing experience has been positive. I initially chose to lease a BMW believing I would be driving a reliable, dependable vehicle. This vehicle has been a complete disappointment. I have safety concerns for myself and my passengers. My problems with this vehicle have been numerous, and I feel that my concerns and complaints have been ignored or dismissed. As a downstate customer, I cannot help but wonder if my location is not a factor.

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