Helping companies proactively build their online reputation.
Now that 91% of people are researching your business online before even stepping foot on your welcome mat, online review sites are more important than ever. eReputation BUILDER has the tools you need to stop negative reviews before they are published online.
Almost everyone turns on the computer to do their research. Whether itâ€™s deciding on what restaurant they want to eat at, or which doctor they want to visit â€“ the web has proven itself a valuable resource in every home. Thatâ€™s why we created eReputation BUILDER. To help companies proactively build their online reputation.
Ereputation Builder is a customer satisfaction product that businesses use to improve customer retention, build trusting relationships, and enhance CSI surveys through email follow-up marketing. Ereputation Builderâ€™s parent company, Cactus Sky, has been in business for 14 years and is recognized as one of the premier email marketing companies in the country, and stays ahead of the curve, developing new technology like mobile-enabled emails and email retargeting.
Leveraging Cactus Skyâ€™s innovative email techniques, Ereputation Builder uses automated messaging to provide businesses with an interactive process to effectively follow-up with customers in a timely manner. The email encourages satisfied customers to leave reviews on the major review sites and gives unsatisfied customers a channel to communicate the problem. Business owners can then resolve the problem before the manufacturerâ€™s surveys are issued.