How we do it?
eReputationBUILDING is a process, not an event. We utilize proven best practices to first correct all your online listings, then send a mobile-enabled video email to your clients that will proactively build your online reputation. This video thanks the customer for their purchase and asks them to leave a review by simply clicking on the review site button.
We also provide a “Not Satisfied” button that leads the unhappy customer away from online review sites and gives you the ability to contact them directly so you can correct the problem. This successfully prevents a customer from leaving a scathing review online for the whole world to see.
Superior email inbox placement
Professional HTML email template design
Video email that increases engagement
“Not Satisfied” button to stop bad reviews
Direct buttons to review sites
Mobile-enabled emails (43% of emails are read on a mobile device)
Online listings corrected and optimized
Improves organic SEO
Notification of customer issues
Automated process ensures timely communication
Improves customer satisfaction
Generates repeat business
Email is superior to Social Media (Read the CNN report)